Reference

How We Handle Your Account and Payment Data

When you open an account with us, log in from your phone, or send a bKash, Nagad, Rocket payment, we collect only what's needed to run your wallet and keep your session secure.

Account dataPayment recordsDevice sessionsSupport requestsAccess rights
f88bet How We Handle Your Account and Payment Data
HOW WE PROTECT IT

Security Steps Behind Your Wallet

Session Encryption

Your login session and payment pages run over an encrypted connection, so details entered during a Rocket transfer or a Roulette Wildcard buy-in stay protected in transit.

Device Recognition

We log the device you use to sign in so a returning session on your phone loads faster, and an unfamiliar device triggers an extra verification step.

Retention Limits

Transaction and login records are kept only as long as payment verification or account-security needs require, then phased out of active storage over time.

Change Requests

You can ask us to correct inaccurate profile details or review what's held against your account by reaching out through live chat or a support ticket.

REACH OUT DIRECTLY

Contact Paths for Privacy Questions

Live Chat Open live chat from your account dashboard when you want to ask what data is tied to a specific bKash or Nagad transaction on your wallet history.
Support Ticket Raise a written request through the support ticket form if you want a copy of your stored account details or a correction made to your profile.
Email Request Send a message to our support inbox for anything involving device records or login history you'd like reviewed or removed where local rules allow it.

Common Questions About This Policy

We collect your registration details, login activity, and the payment trail from bKash, Nagad or Rocket transfers so your wallet and account access work correctly.

We only share transaction details with the relevant payment partner when a bKash, Nagad or Rocket transfer needs confirming; we don't pass your data to outside advertisers.

Yes, you can request a summary of your stored account and transaction data through live chat or a support ticket, subject to local law and eligible regions.

Records are retained for as long as payment verification and account-security checks reasonably require before being phased out of active systems.

Switching devices adds a short verification step and a new device record; this helps us confirm it's really you before your session and wallet data load.

Reach out through live chat or raise a support ticket describing the correction or removal you're asking for, and our team will review it against local rules.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.